What do the plans cover?

Our plans essentially cover the labor and incidental cost of maintaining your home.

Tier 1 – Basic Home Seasonal Maintenance

We guarantee performance of the services on our maintenance menu based on a quarterly basis.  Homeowners are notified in advance of target dates for a maintenance technician visit.

SEASONAL SERVICES:

Tier 2 – Expanded Monthly Maintenance

We guarantee performance of the services on our Tier 1 maintenance menu based on a quarterly basis.  In addition, homeowners can schedule monthly visits from our maintenance technicians, where they can choose from an expanded menu of services.  This is especially helpful if you’ve been neglecting things for a while.

Your dedicated handyman will spend a minimum of 2 hours addressing items on the Tier 2 menu of services.  Any extra time  will be dedicated to the homeowner’s projects of choice from changing light bulbs to installing kitchen appliances. Every home is unique so the amount of extra time available for extra tasks will vary from month to month.  (additional time can be added at the preferred homeowner’s rate of $90/hr) 

This plan includes expanded inspections of your home’s exterior or interior condition and addressing a variety of issues such as;

Monthly Services

Priority Scheduling

We understand life happens and you may need repairs or maintenance at odd times.  We have limited windows of availability each month, but if a homeowner needs priority scheduling to ensure needed maintenance is done before a deadline, we can usually accommodate the request at an $250 expedite fee.

How much do the Service Plans cost?

Registration Fee – $100

Tier 1 – $100.00 Per month or $1100 for the year (1 month free if paid annually)

Tier 2 – $190.00 Per month or $2,090 for the year (1 month free if paid annually)

Billing

Costs can be billed to credit card monthly or bank account deduction.

Rates & Terms

Our plans are based on up to a 3,000 Square Foot Single Family Home with 2.5 bathrooms and 1 kitchen. Larger homes with more square footage are serviced at the rates above plus $50 for each additional 1,000 square feet greater than 3,000 sq. ft. of the residence to accommodate additional scope.

Technician visits are approximately (2) hours to complete the Tier 1 maintenance plan or Tier 2 requested items.  All labor and incidental items (fasteners, batteries, or small replacement parts are included).  If larger parts or materials are needed, we can replace them during the following service appointment.

What’s the value of the Service Plan?

Our service plans have three BIG benefits;

Convenience – Performing this list of items often goes neglected as the level of effort to perform them or find trustworthy and capable contractors can be very high.  We make it easy as we coordinate the work, skills, and timing.  Homeowners can know their seasonal maintenance is completed and documented for future reference.  Tier 2 customers can schedule their desired work online from an expanded menu and if larger problems outside of the service plan do arise, we can repair it or assist with partner contractor contact.

Problem avoidance – As homeowners neglect these tasks, homes slowly degrade and mechanical systems run higher and higher risk of breaking down and ruining a home.  Then high unexpected costs occur to repair items that could have been easily resolved had they not gone unnoticed and unrepaired.  For example, an undetected roof leak for weeks or months can lead to $2,700 – $8,000 in repairs, where early detection through our service plans may catch problems early, and possibly be able to address it with no additional cost.

Spread cost benefit – A subscription spreads the cost monthly and allows the maintenance cost to be budgeted, rather than an unexpected large out of pocket cost for a contractor visit.  For example, four (4) visits a year from a professional contractor for HVAC maintenance and gutter cleaning have an average cost of $1,200 – $3,950* annually.

*Based on standard 3,000 square foot home.

Commercial Plans

Our company also offers service plans on residential rental and commercial properties.  Once you contact us, we schedule a site visit to connect with the ownership team, inspect the property and provide you with a customized service plan and subscription rate based on your needs.

Other Details

Service Territory – Currently we service properties located in the Northern Pittsburgh area, which includes Butler, and northern Allegheny counties.  Expansion to other areas is reviewed based on request volume.

Items to Note – Our company is licensed and insured and can provide you with maintenance services or even larger home renovation services needed.  We also have the ability to provide expanded home remodeling or construction services.  Please see our Contact Us page to request a quote!

Can you switch plans? Sure! You may want to start with a Tier 2 plan and downgrade after a backlog of maintenance work is accomplished.

What’s Not Covered by our Service Plans

While HMK may be able to provide these services separately, these items are not covered by the cost and coverage of a maintenance service plan.

• Standard interior cleaning/ disinfecting,
• Modifying a home structure,
• Window replacement,
• Large area pressure washing,
• Large area floor replacement,
• Appliance warranty or repair,
• Exterior door replacement*
• Painting (beyond touch-ups)
• Opening walls to inspect or repair electrical or plumbing,
• Relocating rough plumbing,
• Replacing home wiring,
• Any large maintenance tasks that exceed a 2-hour window

*Note – We can accomplish interior door replacement and other tasks if the material is provided by a homeowner.

If you are interested in a Maintenance Service Plan from HMK, please visit our Contact Us page and indicate, Service Plan for My Home, Service Plan for Residential Rental Property or Service Plan for Commercial Property.